Service Agreements
Weighing Equipment Service Agreements
Preventative maintenance is essential for keeping Process Weighing systems accurate, stable and reliable. As many UK manufacturing sites continue to age, regular servicing has become even more important. Weigh Sol is committed to delivering high‑quality support throughout the life of your weighing equipment, and our Service Agreements are a key part of that commitment.
Maintenance for More Efficient Systems
Maintenance is a core element of our onsite service offering. Many Service Agreements include scheduled diagnostic visits alongside routine calibration. These visits allow us to identify potential issues early and resolve them before they affect production — whether through hardware adjustments, installation improvements or full repairs when required.
Depending on the condition and criticality of the equipment, a visit may involve:
- A simple service check to confirm operating efficiency
- A detailed diagnostic inspection
- Re‑calibration
- Hardware adjustments
- Full repairs if needed
This proactive approach helps maintain accuracy, reduce downtime and extend equipment life.
Tailored Service Agreements
Weigh Sol tailors each Service Agreement to the specific needs of the customer and the condition of their weighing equipment. We refer to them as agreements, not contracts — because they are built around flexibility and partnership.
Visit frequency can be:
- Annual
- Bi‑annual
- Quarterly
- Rolling 12‑month agreements
- Multi‑year agreements (2, 3 or 5 years) with annual review
These options give customers predictable maintenance planning and clearer budgeting.
Benefits of a Weigh Sol Service Agreement
A Service Agreement provides several key advantages:
- Reduced daily rates for engineer visits
- Priority response for breakdowns and urgent onsite requirements
- Full site coverage for all weighing equipment — from laboratory balances to weighbridges, regardless of manufacturer
Flexible Scheduling
We understand that production demands can change quickly, and access to weighing systems may not always be known far in advance. Weigh Sol builds flexibility into our Service Agreements to accommodate late changes wherever possible.
Data‑Enhanced Agreements
Service Agreements can be enhanced with access to a secure online portal. This provides immediate, safe storage of calibration certificates and other important documentation for authorised personnel.
High Performance Standards
Weigh Sol’s HQ and remote support teams work closely together to monitor and maximise the performance of every Service Agreement. Our goal is to deliver dependable service, clear communication and consistent results.
Looking for a Reliable Service Agreement?
A Weigh Sol Service Agreement gives you predictable maintenance, priority support and long‑term equipment reliability. Contact us to find the right agreement for your site.